ASK MY GP

From Friday 20th December 2024, AskMy GP will no longer be available.
We will be moving to a new system in the new year.

St Thomas & West Cross Medical Centre would like to wish all their patients a very merry Christmas & a happy new year.

Hoffai Canolfan Feddygol St Thomas & West Cross ddymuno Nadolig Llawen iawn a blwyddyn newydd dda i’w holl gleifion.

 

Our opening hours over the festive period will be as follows:

Bydd ein horiau agor dros gyfnod y Nadolig fel a ganlyn:

 

St Thomas Surgery
Xmas Eve – 08:00 – 18:30
Xmas Day – Closed
Boxing Day – Closed

New Years Eve – 08:00 – 18:30
New Years Day – Closed

 

West Cross Surgery
Xmas Eve – 09:00 – 18:00 (closed 1-2pm)
Xmas Day – Closed
Boxing Day – Closed

New Years Eve – 09:00 – 18:00 (closed 1-2pm)
New Years Day – Closed

Your NHS Wales experience / Eich Profiad GIG Cymru

The experience that you have of care with the practice is important to us. We would be grateful if you could complete this short survey to help improve services.

The experience might be an appointment with your doctor or health visitor, a hospital stay, an outpatient visit or something else.

Open the survey here

Mae eich profiad chi o ofal yn bwysig i ni. Byddem yn ddiolchgar pe gallech lenwi’r holiadur yma, er mwyn wella gwasanaethau.

Gallai’r profiad hynny fod yn apwyntiad gyda’r meddyg neu ymwelydd iechyd, yn arhosiad mewn ysbyty, yn ymweliad ag ysbyty fel claf allanol, neu’n rhywbeth arall.

Ewch i’r tudalen arolwg

Flu / Covid Vaccinations

We now have the Flu & Covid clinics running at both surgeries.

Eligible patients will be contacted with a reminder to book their seasonal vaccination.

These can be booked via the NHS Wales app or by contacting the surgery.

RSV Vaccinations

We will be contacting eligible patients during August & September for their RSV Vaccination.

Respiratory Syncytial Virus (RSV) is one of the common viruses causing coughs and colds in winter. Globally RSV infects up to 90% of children within the first two years of life and frequently reinfects older children and adults. Babies under one year old and the elderly are at the greatest risk of being hospitalised.

Communication will come via text message to eligible patients – please check that we have your correct number.

Shingles Vaccinations are now due.

The following patients are eligible:

  • If you are aged 65
  • If you are aged 70
  • If you are aged 50+ and have certain medical conditions

Please contact the surgery if you believe that you are eligible for the shingles vaccination.

Communication

From Monday 1st July 2024 St Thomas and West Cross Surgery are changing the way that we communicate with our patients.

We will be introducing text message and Email communication as a preferred method of contact for a modern, effective and carbon footprint reducing method of communication.

If you would like to opt out of receiving text messages or emails, please contact the surgery.

From March 2024 We are moving to the NHS Wales app between 13th – 14th March 2024.

Since April 2023 the NHS Wales App has been available to download for Android and iOS users, but patients must wait until their practice is connected to it before they can take full advantage of all its features. The aim is for all practices to be connected by the end of March 2024 to allow a fair and equitable service to all patients in Wales that wish to use it. The services are also website friendly and can be accessed via Login screen (nhs.wales)